StreamOn Technologies

Supported System Configurations?

• Windows XP SP3 or Windows Vista 
(Internet Explorer 7+, *Latest Firefox or Chrome)
• Windows 7 or 8 
(Internet Explorer 9+, *Latest Firefox or Chrome)
• Apple Mac OS 10.7+ (*Latest Firefox, Safari, or Chrome)
• Ubuntu Linux (Firefox only)
• Android 4.x (Native Browser Only)
• Apple iOs (*Latest version, Native (Safari) Browser Only)

* Official support for the "latest" version of a newly released browser, among those noted above, will be added within 8 weeks of public release. Until then, the previous version will continue to be supported instead.

If you are using an unsupported version of a Windows, Mac, or Linux operating system, you may experience difficulty in viewing and/or listening to the event.

Supported Media Players

• Flash Player 10.2+

Supported Internet Browsers

• Internet Explorer 7+
• Mozilla Firefox (*Latest)
• Safari (*Latest, Mac Only)
• Google Chrome (*Latest)

* Official support for the "latest" version of a newly released browser, among those noted above, will be added within 8 weeks of public release. Until then, the previous version will continue to be supported instead.

To determine the version installed on your computer, complete the following steps:

1. Open the browser.
2. Click the Help menu.
3. Click About.

Internet Speed requirement to watch webcast/

Before you access the event, you should ensure that your browser is configured to stream media. For Audio events you will need a minimum Internet connection of 64 Kbps and above. For Video events you will need a minimum Internet connection of 400 Kbps and above.

Cookies and JavaScript

In order to access the event, your computer must have cookies and JavaScript enabled. If your operating system currently does not have cookies or JavaScript enabled, contact your network administrator or reference the help links located on the registration page.

To enable cookies support when using Internet Explorer, complete the following steps:

1. Run Internet Explorer
2. Click on "Tools" on the menu at the top
3. Click on "Internet Options"
4. Click on the "Privacy" tab
5. Click on the "Advanced" button
6. Select "Override automatic cookie handling"
7. Select "Always allow session cookies"

To enable cookies support when using Mozilla Firefox, complete the following steps:

1. Run Firefox
2. Click on "Tools" on the menu at the top
3. Click on "Options"
4. Click on the "Privacy" icon on the left column
5. Select the checkbox "Accept Cookies from Sites"
6. Click "OK"

To enable cookies support when using Safari, complete the following steps:

1. Run Safari
2. From the Safari menu, select Preferences....
3. Select the Security icon.
4. Check the box marked Enable Java.
5. Check the box marked Enable JavaScript.
6. Select one of the two options that allow Safari to accept cookies:
7. Only for sites you navigate to
8. Always
9. Close window.

To enable cookies support when using Google Chrome, complete the following steps:

1. Run Google Chrome
2. Click the wrench icon on the browser toolbar.
3. Select "Options".
4. Click the "Under the Hood" tab.
5. Click "Content Settings" in the "Privacy" section.
6. Make sure "Allow local data to be set" is selected for "Cookies".

Can I access the event from a different computer than the one I registered from?

If you have already registered for the event, you can access the event regardless of the computer you initially registered from by entering your e-mail address in the returning registrant portion of the event registration page.

I am asked for a password when I try to view the event?

If you are behind a firewall, your company may require a user ID and password in order to access the Internet or you may have to reconfigure your proxy settings to access this event, please check with your network administrator. If you are behind a firewall and you are trying to view a event that is in HTTP format, you may have to reconfigure your protocol to stream this event. Please check with your network administrator. Some events have restricted access and require a password, please contact the sponsoring company or customer support if you did not receive a password after you initially registered for the event or the password was not included in your invitation to access the event.